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Too many insurers operate in dark risk, never knowing enough about each property to identify risks before they become issues.

Tech has the power to drastically change the ways brands understand customers, yet few B2B strategists are discussing the importance of using tech to improve collaboration.

Technology has always progressed with trial-and-error, but our patience with tools that cause us much grief as they solve---is running thin.

Brands that openly display a lack of interest in their customer’s experience will have a hard time finding and keeping loyal customers.