The Future of IoT Customer Support

Gartner estimates consumers are connecting 5.5 million new IoT products every single day. All the way back in 2013, ABI Research predicted that by 2020 there could be as many as 30 billion IoT [...]

Product Returns: The Most Expensive Preventable Problem

In 2014, Americans returned $284 billion worth of merchandise, and that number is only expected to grow as consumers demand more lenient return policies.

Ringly Dominates by Thinking Like a Customer

AppMagic, highlighting great experiences in mobile, featuring Ringly.