Increase product adoption, first contact resolution and NPS.
Drive product adoption
Live video on-boarding can help drive product adoption and minimize returns by enabling video installation, setup, and training sessions with an agent.
Resolve issues on the first call
Live video triage empowers agents to visually understand a customer’s context and issue, eliminating the back and forth of multiple calls, emails, and photo exchanges.
Increase customer satisfaction
Live video helps improve NPS by streamlining conversations with a personal touch.
Intuitive technology that drives results.
Capture snapshots for quick reference.
Take snapshots of live video sessions and add notes to each image.
Easily review videos.
Tag, share and comment on videos.
See it in action.
Get a demo
See clearly with video.
315 W 36th Street
New York, NY 10018