Live video

Increase product adoption, first contact resolution and NPS.

Drive product adoption

Drive product adoption

Live video on-boarding can help drive product adoption and minimize returns by enabling video installation, setup, and training sessions with an agent.

Resolve issues on the first call

Resolve issues on the first call

Live video triage empowers agents to visually understand a customer’s context and issue, eliminating the back and forth of multiple calls, emails, and photo exchanges.   

Increase customer satisfaction

Increase customer satisfaction

Live video helps improve NPS by streamlining conversations with a personal touch.

Intuitive technology that drives results.

Capture snapshots for quick reference.

Take snapshots of live video sessions and add notes to each image.

Easily review videos.

Tag, share and comment on videos.

See it in action.